All Systems Operational

Uptime over the past 90 days. View historical uptime.
Automated Categories Operational
90 days ago
100.0 % uptime
Today
Back in Stock Alerts Operational
90 days ago
100.0 % uptime
Today
Category Merchandiser Operational
90 days ago
100.0 % uptime
Today
File Explorer Operational
90 days ago
100.0 % uptime
Today
Hyper Search Operational
90 days ago
100.0 % uptime
Today
Mega Menu Builder Operational
90 days ago
100.0 % uptime
Today
Metafields Manager Operational
90 days ago
99.41 % uptime
Today
Page Scheduler Operational
90 days ago
100.0 % uptime
Today
Shift Operational
90 days ago
100.0 % uptime
Today
Store Locator Operational
90 days ago
100.0 % uptime
Today
Heroku Operational
Cloudflare CDN/Cache Operational
Cloudflare Cache Reserve Operational
Cloudflare Argo Smart Routing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 1, 2026

No incidents reported today.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Invalid client id
Resolved - BigCommerce have applied a fix and marked their incident as resolved.

We will continue to monitor to confirm that all customers are able to recover access.
Apr 22, 22:01 BST
Update - BigCommerce have acknowledged the issue. They've said:

BigCommerce engineers are currently investigating an issue causing 401 responses for a subset of installed applications. We will provide an update shortly.

You can follow their updates here: https://status.bigcommerce.com/incidents/xj70zvj28v8g
Apr 22, 13:36 BST
Identified - At approximately 8 PM UTC, we received reports of customers receiving an "Invalid client id" when trying to load the Metafields Manager app.

After investigating, we determined this appears to be an issue on BigCommerce's side. We opened a support ticket and messaged our contacts to ensure that this receives urgent care.

We are currently waiting for an update from BigCommerce.
Apr 22, 09:27 BST
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

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