All Systems Operational

Uptime over the past 90 days. View historical uptime.
Automated Categories Operational
90 days ago
99.98 % uptime
Today
Back in Stock Alerts Operational
90 days ago
99.66 % uptime
Today
Category Merchandiser Operational
90 days ago
99.98 % uptime
Today
File Explorer Operational
90 days ago
100.0 % uptime
Today
Hyper Search Operational
90 days ago
99.89 % uptime
Today
Mega Menu Builder Operational
90 days ago
99.97 % uptime
Today
Metafields Manager Operational
90 days ago
99.98 % uptime
Today
Page Scheduler Operational
90 days ago
100.0 % uptime
Today
Shift Operational
90 days ago
99.6 % uptime
Today
Store Locator Operational
90 days ago
100.0 % uptime
Today
Heroku Operational
Cloudflare CDN/Cache Operational
Cloudflare Cache Reserve Operational
Cloudflare Argo Smart Routing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Category trees and category pickers failing to load in multiple apps
Resolved - This incident has been resolved.
Jun 12, 22:05 BST
Update - We are continuing to monitor for any further issues.
Jun 12, 17:39 BST
Monitoring - This fix has now been rolled out to all affected apps, and we're continuing to monitor. Please contact support support@hypaapps.com if you experience any further issues.
Jun 12, 17:39 BST
Update - We are continuing to work on a fix for this issue.
Jun 12, 17:10 BST
Update - We are continuing to work on a fix for this issue.
Jun 12, 17:03 BST
Identified - We have a short-term fix that we're rolling out across apps. This has been deployed to Automated Categories and Category Merchandiser and we are seeing positive results. We're continuing to work on rolling out to other apps and monitoring.
Jun 12, 17:01 BST
Update - We are continuing to investigate this issue.
Jun 12, 15:46 BST
Investigating - We are currently investigating an issue where category selectors are failing to load in our apps.

BigCommerce have rolled out API concurrency changes which is affecting the display of category trees. We're working to restore service as soon as possible.
Jun 12, 15:46 BST
Jun 11, 2025
Degraded performance
Resolved - The incident at our upstream provider, Heroku, has now been resolved. See https://status.heroku.com/incidents/2822 for more details.
Sorry for any inconvenience. If you experience any further issues, please contact support at support@hypaapps.com
Jun 11, 08:38 BST
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 15:29 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 15:29 BST
Investigating - We have identified an issue with our upstream provider, Heroku, that is affecting services across our apps. We're sorry for any inconvenience.
Jun 10, 15:29 BST
Jun 10, 2025
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

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